Contact
Contact Rubyfix
Rubyfix is an online shop selling home, kitchen and everyday essentials to customers in the United Kingdom. The business is based in Portugal, and Rubyfix is the seller responsible for every order placed through this website.
How to reach us
Postal address:
Send a message using the form on this page. We read every message and aim to reply within 1 to 2 working days, Monday to Friday. If your question is about an existing order, please include your order number so we can find it quickly.
What we can help with
- Questions about a product before you buy
- Changing or cancelling an order that has not yet been dispatched
- Delivery updates and tracking
- Returns, refunds, and items that arrive damaged or faulty
How we operate
Rubyfix sells and processes every order placed on this website. We work with logistics and fulfilment partners to prepare and ship orders, which is why delivery takes 4-7 working days. Estimated delivery times are shown on each product page and confirmed at checkout, and UK shipping is free.