Privacy Policy

Last updated: August 2026

Rubyfix operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Rubyfix is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with the Services, we may collect: contact details (name, address, phone, email), payment information, account information, transaction and order history, communications with us, device and usage information (such as IP address and browsing behaviour).

How We Use Your Personal Information

We use your information to provide and improve the Services, process orders and payments, communicate with you about your orders, send marketing communications (only where you have opted in), prevent fraud, and comply with legal obligations.

How We Share Your Personal Information

We may share information with Shopify and other service providers who help us run the store (payment processing, shipping, analytics), and as required by law. We do not sell your personal information.

Your Rights

Depending on where you live, including if you are in the UK or European Economic Area, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. You can exercise these rights, or unsubscribe from marketing emails at any time, by contacting us through the contact form on our website.

Data Retention and Security

We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. No method of transmission or storage is 100% secure, but we take reasonable measures to protect your information.

Children's Privacy

Our Services are not directed at children, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through the contact form on our website.